Florida, USA

Oversaw an Integrated Operations Center implementation for a multi-facility chemical manufacturing business, geared to enable remote plant operations and new integrated work processes for all departments, as well as facilitate data-driven decision making throughout the company.

The Challenges:

• High change resistance.
• Reactive work procedures affecting output.
• Disconnect between leaders and team around the benefits and impacts.

The Solution: Through a series of workshops, we worked with both leadership and teams to build a vision of the new IOC with each team represented, as well as the expected improvements. This created buy-in from team members, who could now see how their roles would change for the better. The sessions also focused on streamlining roles and communication, and refreshing culture to promote proactive, schedule-driven best practices to complement the addition of technology to production workflows.

Anchorage, USA

Tasked with oversight of a top global oil company’s Enterprise Data Warehouse and Business Intelligence teams, where inconsistency in systems and standards were affecting productivity, communications, and vendor relations.

The Challenges:

• The multi-vendor environment affected transparency in operations.
• A significant offshore component added complexity.
• Team responsibilities spanned project planning, implementation, and delivery.

The Solution: We introduced and managed a system for evaluating key data and provided reporting services across many data sets. This streamlined the oil company’s ability to evaluate operations and identify improvements based on data.

Alaska, USA

Oversight of a major pipeline operator’s multimillion dollar oil movement restructuring process, which included operational considerations for 850 miles of pipeline and a marine terminal and a live system changeover.

The Challenges:

• Outdated communication methods between producers, pipeline operators, and shippers.
• Volume accounting is a highly complex aspect of oil stream management.
• Operations couldn’t be paused, so all implementation had to be executed without service interruption.

The Solution: We implemented a new volume accounting system that resulted in streamlining operations for all stakeholders, as well as a modernized communication process that allowed for shippers, pipeline operations and producers to work together more efficiently.

Saskatchewan, Canada

Provided vision and strategy development, as well as design work for an Integrated Operations Center implementation to connect remote mining operations with business processes.

The Challenges:

• Limited view of field operations for business leadership.
• Siloed operational departments.

The Solution: Developing a clear view of operations from raw resources to processing to product transport was key to dissolving silos withing the organization and gaining a transparent workflow, which enabled real-time business processes to be conducted through the IOC.

Calgary, Canada

Supported a major pipeline operator in implementing the systems and processes to bring a newly built second pipeline online.

The Challenges:

• Operations did not understand the risks involved with the change to its processes.
• There were potentially unknown gaps in the systems and programs’ ability to support two pipelines being operated.

The Solution: A series of cross-functional team workshops to discuss business readiness and risks of the change in operations. As a result, the teams better understood the collective risks they all faced, agreed on the impacts of these materializing, and identified actions to reduce these risks.

Tripoli, Libya

Maintained communication during emergency shut downs during the Arab Spring in response to the Libyan revolution, and restarted operations once they could be safely resumed.

The Challenges:

• Communication infrastructure was severed, limiting phone and internet accessibility to the area.
• A complete shut down and evacuation was required for the safety of onsite teams.

The Solution: Formulate a communication plan, using alternate modes of verbal, video, and written communication prior to and during evacuations. We then held sessions with security and business teams to develop and execute a technology restart plan.

Alaska, USA

Improve delivery against scope, schedule, budget and quality in a multi-vendor IT Project Management Office.

The Challenges:

• Multiple vendors were using many of their own internal metrics, resulting in inconsistent performance and reporting.
• Unclear accountability structure was creating delivery and quality concerns.

The Solution: Implemented a cross-supplier project performance management framework that resulted in a measurable improvement in project delivery by all vendors and suppliers. The project management office was able to share learnings across vendors, hold vendors accountable for delivery, ensure quality of outcomes for stakeholders and bring in learnings for continuous improvements to use for future projects.

London, UK

Developed a process for world-wide planning, managing assignments for scarce and valuable skillsets, and execution of exploration division projects for an oil company.

The Challenges:

• High value exploration projects were in competition for the same skillsets, with no candidates available for recruitment to fulfill the demand.
• Visibility into project scope and resource availability between locations.

The Solution: Transformed the global work planning processes by developing a strategy for allocating key skillsets to the most valuable prospects internationally, which maximized efficiency throughout the company.

Prudhoe Bay, USA

Led a strategy creation project to address severe underutilization of previously implemented technology throughout an onshore oilfield operation that was impacting production and profitability.

The Challenges:

• Technology was implemented without a plan for how to use the data and automation.
• Poor flow of information was resulting in missed efficiencies.

The Solution: The strategy we created addressed implementing business intelligence, wireless computing, and real-time location awareness. The outcome was a significantly increased operational efficiency on a company-wide basis.

Moscow, Russia

Protected a global oil company’s network and data during a security breach and mitigated future risks.

The Challenges:

• Navigating complex local government relations.
• Managing emergency procedures and security lockdown measures.

The Solution: We were involved in all aspects of securing the breach, including the immediate protection of the corporate network server, and quarantine of the attack. We also served as liaison with the authorities. Afterward, we were instrumental in assessing the attack and establishing new protocols for future cybersecurity responses.

London, UK

Created an IT and Cyber Security strategy for the Exploration Function of a global oil company.

The Challenges:

• Identify areas for growth and innovation.
• Identify key areas of risk and mitigation strategies.

The Solution: Within the strategy, we not only provided a roadmap for utilizing digital strategy and innovation, but it also created five new staff positions and initiated an IT innovation and investment program valued at over $2 million in initial projects in the first year.

Mumbai, India

Led a $7-million market entry IT program in a new country for a major oil company.

The Challenges:

• Lack of existing partners, suppliers, and vendors in the country.

The Solution: Over 18 months, we completed identification of vendors for selection processes, sourcing of equipment, forming local partnerships and contracting suppliers in order to stand up all aspects of the IT required for the new country team.